Skip to Main Content
SmarterWX Automate Ideas

Welcome to SmarterWX Automate, an interactive forum where SmarterWX users can suggest, discuss, and vote on product enhancement ideas. Feedback is a big part of how we work to improve SmarterWX. Your suggestions help us decide what improvements we make and which new features to investigate further.

ADD A NEW IDEA

All ideas

Showing 12 of 12
25 VOTE

Scheduled maintenance window for customer hosted data

Our Feature Services have schedule maintenance on them every Wednesday night from 6pm onwards. Is it possible to have our SmarterWx responses scheduled to not send for a 12 hour window while this occurs. Alternatively an auto-resume functionality ...
Christine Whalan over 2 years ago in  1 Planned
1 VOTE

Handling a print and post enquiry more effectively.

Can we add a confirmation pop up while closing a task, to avoid the accidental closure of the tasks. Can we have an option to reopen the closed task, in case wrong attachment was shared and task was closed but then we need to respond with the corr...
Guest about 1 year ago in  1
2 VOTE

Single interface/login for multiple asset owners

For asset owners that have multiple assets, can the DBYD portal be able to have a single login/ability to see all asset responses in the same session, rather than having to log out and back in again? Thanks
Dan Hall over 2 years ago in  3 Already exists
2 VOTE

Capture subsequent enquirer communications

Please consider supporting the capture of all follow on communications with enquirers, including email replies, call records and customer service notes. The benefit of this is having a full history of customer contact events saved against the orig...
Justin M over 2 years ago in  2
1 VOTE

Different backgrounds to view

I was wondering if it’s possible for the user (requestor?) to have different backgrounds when viewing the enquiry area in smarterwx (if they click on the view web map) Currently they see the attached image It would be great if they could change th...
Nathan Day over 1 year ago in  1
1 VOTE

Include Council name in title of Asset map pdf's

As is, the asset map pdf is simply called " Asset sequenceNo.pdf’, meaning that looking at file names alone, a contractor (having received and downloaded files from several Councils using SWX) would not be able to discern which ‘ASSET sequenceNo ....
Greg Dunmill over 1 year ago in  1
1 VOTE

Filter to automatically reset itself to default (ie. all types, today) when log out/in of SWX

Logging in just now, I could not understand (for a while) why the only enquiries i could see were 'Area Too Large' ones ...until i recalled that several days ago, i set the filter accordingly. As i do not log into SWX regularly ...and as i do not ...
Greg Dunmill over 1 year ago in  1 Planned
1 VOTE

Watch Area - ability to upload a shapefile

This would be useful in the context that a user could upload say, a number of pre-existing polygons (eg. 'project areas'), rather than having to redigitise them in SWX. Ideally, a given shapefile could include multiple polygons.
Greg Dunmill over 1 year ago in  1
1 VOTE

Send email notification if system is left in Pause mode for 'too' long

Having paused SWX in order to make changes, it'd be possible to accidently leave it in this state; -> suggesting that an email notification be sent to the Client Administrator after its been paused continuously for say 2hrs ....and then also, t...
Greg Dunmill over 2 years ago in  3 Will not implement
1 VOTE

User ability to change Live Connect schedule

User ability to change Live Connect schedule would be a 'nice to have' so we can more closely sync it when our data is actually updated
Greg Dunmill over 2 years ago in  2